Compuware's Gomez keeps Internet Retailer mag's No 1 ranking

Gomez, Compuware's newest division, is establishing itself as an essential tool for measuring online performance and growth for the downtown-based corporation.

Internet Retailer magazine has recently ranked Gomez as the No. 1 provider of web performance monitoring solutions for the fourth consecutive year. Gomez has also hired 50 new employees since Compuware acquired it in October, bringing its staff count to 321. A few of those have been in Detroit, but most of them have been around the world as the division began marketing its services around the globe.

Gomez's primary product measures the performance, availability, and quality of web and mobile applications and helps its customers optimize the performance of their applications. Compuware bought the Massachusetts-based startup with the idea of combining that technology with Compuware's Vantage product that measures performance of IT and data centers. The new Gomez features an all-inclusive package that has a global reach.

"Response time matters a lot," says Mark Hillman, vice president of strategy and product line management for Compuware. "If response time goes up a few seconds abandonment goes up a lot."

So far Compuware has been able to attract a lot of customers to the new product, including eBay and Amazon. Gomez's revenue went from $11 million at the end of its fourth quarter (end of March) to $13.3 million at the end of the first quarter (end of June), a jump of nearly 20 percent. Compuware has 4,256 employees. It is hiring sales and technology professionals in Detroit and elsewhere.

Source: Mark Hillman, vice president of strategy and product line management for Compuware
Writer: Jon Zemke
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