In this era of Home Depot and Lowe's, it is refreshing to find a store
that focuses on one thing and one thing only and makes sure it does
that well. The Sherwin Williams store on Woodward in Highland Park
specializes in paint -- and friendly customer service. That emphasis on
service is how the store continues to draw customers says assistant
manager Sam McClain. "We can't probably sell them on price, but we can
sell them on service," he says. "If you come in and you get what you
need and we give you a good vibe, good service and your needs are
fulfilled, you'll come back."
The store has been in its current location for almost 40 years and it
draws customer from all over the Detroit area. "We're just doing what
we've always been doing, but word of mouth travels," says McClain.
Sherwin Williams is open Monday through Friday from 7:30 a.m. to 5 p.m.
and Saturdays from 8 a.m. to 5 p.m. It is located at 11840 Woodward
Avenue. Call 313-868-3060. The shop carries the popular Duration,
Resilience and Cashmere lines as well as all the painting accessories
anyone would need to complete a job.
Source: Sam McClain, Sherwin Williams
Writer: Kelli B. Kavanaugh
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