IC Data Communications is growing its staff in Detroit’s TechTown business incubator, hiring a handful of people this year and planning to double its staff by next year.
The 5-year-old firm has hired three people within the last year. With turnover, that means it expanded its staff by one person to 13 employees, a handful of independent contractors and the occasional intern since we last
checked in with them last summer.
The IT company has based its growth on generating good-old-fashioned, word-of-mouth referrals. The company doesn’t dabble much in marketing or other ways to get business.
“A vast majority of our business comes from referrals,” says Terence Willis, technical services manager with
IC Data Communications. Willis and Dwayne Carson founded the IT firm in
TechTown.
The firm has also expanded its reach across oceans, handling IT for the likes of the Nigerian Federal Police Force. It deals with similar needs for schools and small- and medium-sized businesses. The company has also switched its business model from brake-fix to managed services, allowing it to scale up easily and maximize its profits.
Source: Terence Willis, technical services manager and co-founder of IC Data Communications
Writer: Jon Zemke
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