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Midtown Concierge opens pilot site in Henry Ford Hospital

Balance Concierge expanded into Detroit with the opening of Midtown Concierge earlier this month.

The East Lansing-based firm specializes in providing concierge services at hospitals. It launched a pilot location in Henry Ford Hospital in New Center called Midtown Concierge. The year-long pilot will offer free concierge services to Henry Ford Health System employees, helping them strike a better work-life balance by taking care of everyday tasks, such as oil changes and getting tickets to events.

Midtown Concierge is staffed by two people and is only available to hospital employees during the pilot phase.

"It has the potential to serve clients outside of the hospital after the pilot phase," says Jennifer Cooper, vice president of marketing & new programs for Balance Concierge.

Balance Concierge came to Detroit on the invitation of Henry Ford Health System. The move was facilitated by Midtown Detroit.

"They were a key player in setting this up," Cooper says.

Source: Jennifer Cooper, vice president of marketing & new programs for Balance Concierge
Writer: Jon Zemke

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